Working for Howden Life and Health couldn’t be better. Our site based on Gloucester Business Park offers a fresh modern space with fantastic facilities on the doorstep, easily accessed by public transport and with plenty of on-site car parking available too. We offer flexibility in hours and location with the option to work from home 3 days per week. When you are working from the office, you can take advantage of our wellbeing events and options which are regularly ran from the office and have included flu vaccination clinics, outdoor Pilates, back and posture assessments along with free healthy snacks. like to socialise?? We run regular funded social activities along with our annual Summer and Christmas events.
We are a Life and Health Insurance Broker. We take pride in offering an unrivalled service to our clients and partners. We continue to grow and having recently taken on a new contract creating a fantastic opportunity available within our Retentions Team.
Benefits
Competitive basic salary also there is a bonus scheme to reward personal achievement, average potential earnings of £400 - £600 per month.
Paid qualifications and an automatic £1,000 gross annual salary increase when you have completed your Cert CII Qualification
- Clear career progression structure
- Pension scheme
- Death in Service Life Insurance
- Subsidised Private Medical Insurance
- Hybrid remote working
- 23 days holiday, rising to 25 with service (plus public holidays)
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Discounted gym membership, retail discounts scheme and childcare vouchers
- Perk Box – High Street Savings, Discounted Memberships and Freebies
- Health Cash Plan - included but not limited to Dental and optical cover, Online GP, Counselling sessions and much more
- Long service rewards
- Paid for qualifications
- Team building events
Requirements
- Drive and motivation to hit targets
- Ability to accurately identify own performance levels and proactively implement strategies to correct any underperformance
- First class sales and customer service skills
- Persuasive communicator with the ability to listen to and assess client’s needs and translate into business opportunities
- Flexibility and adaptability and the ability to work well under pressure
- Excellent organisation and prioritisation skills and the ability to manage own workload
- Takes accountability for own performance and initiates improvements when required
Responsibilities
- Research and communicate up to date policy renewal information ensuring all clients receive the most appropriate advice and service relating to their insurance needs
- Retain existing business at policy renewal either with existing insurer or alternative
- Contact clients who have cancelled a policy or are in default and look to resolve any issues for them to keep their policy or convert into new sales
- Respond to queries from both clients and insurers in a pro-active manner
- Identify and respond to all up-sell and cross-sell opportunities
- Learn and retain detailed product knowledge
- Champion and drive a strong culture of compliance and regulatory principles such as Treating Customers Fairly (TCF)
- Take responsibility for own personal development in terms of understanding the business, regulation and the insurance industry, acting in accordance with current regulatory procedures, keeping up to date with any changes and sharing this knowledge with colleagues
To apply please send your CV to careers@howdenlifeandhealth.co.uk
